Support
Shipping
We currently ship via USPS/UPS Ground within the US. Orders are processed within 1-2 business days, and delivery typically takes 3-7 business days after that, depending on your location. Free shipping is included on all US orders $100 and over.
We also ship internationally. International shipping costs and delivery times vary by destination and are calculated at checkout. Please allow additional time for international orders to arrive, as customs processing can add to standard delivery windows.
Return Policy
All sales are final. Given the limited nature of our releases, we do not accept returns or exchanges on most items.
For select pieces marked as eligible at checkout, we offer store credit only. Returns must be initiated within 7 days of delivery. To qualify, items must be unworn, unwashed, and returned with all original tags attached.
Return shipping costs are the responsibility of the customer. Once we receive and inspect your return, store credit will be issued within 3-5 business days. Store credit does not expire and can be applied toward any future purchase on greenmileapparel.com. Original shipping costs are non-refundable.
Items returned after 7 days, without original tags, or showing signs of wear will not be accepted and will be returned to the customer at their expense.
Damaged or defective items are handled separately — please contact us at greenmileapparel@gmail.com within 7 days of delivery with photos of the issue, and we'll make it right.
FAQs
How long does shipping take?
Domestic orders typically arrive within 3-7 business days after processing, which takes 1-2 business days. International delivery times vary by location and may take longer due to customs processing.
Do you ship internationally?
Yes. We ship worldwide. Shipping costs and delivery times vary based on your location and will be calculated at checkout.
What if my item arrives damaged?
Contact us at greenmileapparel@gmail.com within 7 days of delivery with photos of the issue, and we'll make it right.
Do you accept returns?
All sales are final on most items. Select pieces are eligible for store credit only, within 7 days of delivery. See our full Return Policy above for details.
How does store credit work?
If your item is eligible for return, we issue store credit (not a refund) within 3-5 business days of receiving your return. Store credit never expires and can be used toward any future purchase.
Will sold-out colors or sizes be restocked?
Restocks depend on demand and availability. Follow us on Instagram and Twitter/X @GreenMileApparel for updates on drops and restocks.
Contact
Have a question we didn't cover? Email us at greenmileapparel@gmail.com and we'll get back to you as soon as we can.